Henry heading to Sydney in July, first big trip in 18 months
Henry is flying to Sydney in July to meet a New South Wales infrastructure contractor, our first in person customer meeting in 18 months.
April battery shortage and what Brad told the customers
In April our Huizhou cell supplier cut our 21700 allocation by 35 percent and we had to rework shipping plans for 14 open orders.
Thinking about a 5m tripod mast for mining sites
Brad and I started planning a heavy-duty 5m telescoping mast for Australia mining customers, working with a Shenzhen pole supplier on the sections.
An Australian mine ordered to spec — and the spec was wrong
A WA mining contractor sent us a tight spec sheet for tripod floodlights. We built exactly what they asked. Then Brad got the call about why they didn't work underground.
One batch failed the IP67 water test, and what we found inside
We print IP67 on the box, so it has to mean something. One batch of rechargeable work lights failed the dunk test, and the cause was a 12-cent part.
An electrician's complaint that changed how we do batteries
A German electrician told us our work lights died exactly when he needed them most. He was right. So we redesigned the battery to pop out and swap in seconds.
The mount is the part nobody thinks about until it snaps
Everyone asks about lumens and battery life. Nobody asks about the bracket holding the light to the truck — until it cracks on a corrugated road and the light is gone.
